• Engaging with customers at CXO/CTO level
• Responsible for New Client Acquisition / Hunting as well as Managing existing one Farming
• Generate new business by hunting for new accounts in the Mid-size /SMB accounts.
• Adhere to defined sales processes and maintain/grow the funnel as per organisational growth plans.
• Map segments like, BFSI, Mid Market .
• Ensuring accurate funnel/sales forecasts.
• Champion the customers cause internally with various teams to ensure quality solution, timely delivery, top-class support.
• Escalate customer issues, process anomalies and pain points in a timely manner to seniors
• Report sales data, competition information
• Align with company s strategic objectives, handle and grow revenue and market share at designated accounts to improve customer success at all levels in the customer organisation.
• Develop and deliver business plans to address customer and prospect priorities and critical needs.
• Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends Introduce domain product and service experts specialists while maintaining account oversight.
• Own account relationships and drive overall customer success for assigned accounts.
• Build consensus and develop relationships at multiple levels - executive sponsors, influencers and decision makers.
• Lead large scale transactions to close large scale deals Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence.
• Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals.
• Versatile professional with rich experience in developing business across various geographies & verticals; adept in managing the complete business cycle process from client consultation to closing including identifying opportunities, developing focus, and providing tactical business solutions, from customer conflict to closing large volume of Business.
Fast moving start-up and vertical use case driven experience
Excellent English written and verbal communication skills